We aim for delivery within 3 days of the order, which is charged at £7.00 per 12 bottle case, despatched to a single Norfolk address. We have had number of breakages with national couriers and now avoid the express services as we would rather the wine took a day longer to arrive rather arrive broken!
Collection from the Paddock Farm Shop, Mulbarton, NR14 8JT
Paddock Farm Shop at Mulbarton (directions on the contact page) stock all our wines, and the vineyard is only a few minutes walk. So if you can come and collect your wine, enjoy the shop, and see where the grapes are grown!
Delivery Instructions, Receipt of Wine & Other Important Information:
If there will be no-one at home, work or other nominated destination to accept the delivery, it is helpful to provide instructions as to where the wine may be securely left. Please use the ‘Delivery Instructions’ field on the Payment screen of our Checkout to do this.
All cases should be opened and examined on arrival. If this is not possible, the carrier’s sheet must be signed “unexamined”.
Missing Wine or cases damaged in transit must be reported to us within 3 days of receipt of advice of dispatch.
If you are expecting a delivery and have not received it within 3 working days, please notify us.
In the event that we are given incorrect order or delivery details by the customer, we can arrange collection and re-delivery of wine for which there will be a charge.