PLEASE NOTE CUSTOMERS MUST BE 18 YEARS +
‘Company’ Humbleyard English Wine, F Preston and Partners
Address: Paddock Farm, Mulbarton, Norwich, NR14 8JT
‘Contract’ Any Contract for the sale of Goods by the Company to the Customer.
‘Customer’ The Customer of the Company.
‘Goods’ Any Goods forming the subject of this Contract including parts of, or materials incorporated in, them
‘Price’ The price as detailed in the quotation
No variation or amendment of this Contract or oral promise or commitment related to it shall be valid unless committed to writing and signed by or on behalf of both parties.
Prices of goods are quoted inclusive of UK duty and VAT.
We reserve the right to change our prices and pass on increases should they be incurred.
Payment should be made at the time of order through BACS payment, Paypal or cheque.
Orders will not be despatched until full payment has cleared.
Due to high levels of wine being damaged by national couriers, we only offer a delivery service within Norfolk at this time.
If there will be no-one at home, work or other nominated destination to accept the delivery of goods, it is helpful to provide instructions as to where the wine may be securely left.
Please use the ‘Delivery Instructions’ field on the Payment screen of our Checkout to do this.
All cases should be opened and goods examined on arrival. If this is not possible, the carrier’s sheet must be signed “unexamined”.
Missing Wine or cases damaged in transit must be reported to us within 3 days of receipt of advice of dispatch.
If you are expecting a delivery and have not received it within 3 working days, please notify us.
In the event that we are given incorrect order or delivery details by the customer, we can arrange collection and re-delivery of wine for which there will be a charge.
No traditionally made good wine is without the small risk of oxidisation. If you believe you are the recipient of a corked bottle, please return it to us within 3 days and we will have it professionally checked for oxidisation and, if it is substandard, we will replace it together with postage costs.
Data Protection law governs the retention and use of personal customer information by Humbleyard English Wine. Any such data is held in compliance with the regulations and we will not pass information to others to allow them to market to you.